This position will work closely with all the organization’s teams by providing customized administrative, strategic, and critical support. A successful Administrative and IT Assistant will have the ability to anticipate and solve problems, strong organizational skills, a collaborative work ethic, a customer service mindset, and the ability to maintain confidentiality.

Schedule and Location:

Work will be performed within the ACLU-MN Offices in Minneapolis, MN during our normal business hours, Monday through Friday between 9 am and 5 pm. This is primarily an in-person role with an option for occasional remote workdays.

Administrative Support

• Front Desk Reception – Greet visitors, answer phone calls, accept deliveries, with backup support from Executive Assistant / Board Liaison.
• Pick up and distribute mail, and prepare outgoing mail and shipments.
• Order supplies, catering, and other business essentials.
• Process payments, track receipts, and assist with expense report processing.
• Book travel and hotel accommodations for staff and/or guests.
• Light office housekeeping tasks such as restocking supplies, snacks, beverage service, and tidying and organizing common areas and shared materials.
• Coordinate virtual and in-person meetings and event logistics, including room setup, catering, registration, technology needs, and materials.
• Coordinate office maintenance, repairs, janitorial requests, and facility needs.
• Assist other departments with document processing, preparing and organizing files, printing, and data entry as needed.
• Participate in teams working on internal communications, operations, organizational compliance, security, and risk management initiatives.
• Assist with staff events, employee recognition, and office culture initiatives.
• Special project in year one – assist with coordination of office move to new location. Includes additional vendor coordination, creating inventories, archiving files, and preparing for decommissioning of old furniture and equipment.

IT Support

• Serve as the first point of contact for staff technology questions and basic troubleshooting.
• Coordinate additional IT support and equipment setup in partnership with external managed IT services vendor and Operations & HR Manager.
• Assist with office vendor accounts such as printers, shredding services, and supply vendors.
• Organize and maintain inventory of IT devices, accessories, tools, and supplies.
• Assist with IT setup for onboarding new employees, interns, and volunteers.

Required:

• A minimum of two years of administrative, clerical, IT support, or similar office experience.
• Proficiency with Microsoft Office and Adobe Acrobat. Intermediate or advanced skills in Word, Excel, Teams, and SharePoint preferred.
• Familiarity with common basic IT help requests, ability to troubleshoot with staff, and escalate to higher level technical assistance as needed.
• Exceptional interpersonal communication and customer service skills. The ability to represent the organization to the public and interface with all levels of staff, interns, and volunteers while maintaining tact and diplomacy.
• Ability to work independently and collaborate with others as part of a team.
• A commitment to equity, inclusion, and diversity; a personal approach that values the individual and can work effectively across differences, including with staff, clients, partners, and communities whose identities, backgrounds, geographic locations, socioeconomic circumstances, or lived experiences differ from one’s own.

Preferred - We appreciate candidates who also bring:

• Mission Alignment: A strong, demonstrated commitment to civil rights and civil liberties that align with the mission and goals of the ACLU.
• Previous experience providing administrative support to staff in public interest, community organizing, advocacy, or legal services roles, or for a political campaign or local government.
• Previous experience assisting with an office relocation or renovation project.
• Experience engaging communities disproportionately affected by civil liberties and civil rights issues, historically underrepresented in the legal profession and most affected by ACLU-MN’s work. Relevant professional, community-based, advocacy, or lived experience may contribute to a candidate’s demonstrated understanding of the communities most affected by ACLU-MN’s work.
• Proficiency in Spanish, Hmong, Somali, Oromo, or other languages commonly spoken by ACLU-MN clients with limited English proficiency.

The position requires regular use of a computer and communication technology and may require occasional travel to meetings and community events. Typical duties include the ability to lift 20 lbs. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Salary is commensurate with experience within the range of $28-$30 per hour, or $58,240-$62,400 annually. This is a non-exempt role that is eligible for overtime when working above 40 hours per week. The ACLU-MN offers a competitive and comprehensive benefits package, generous time off, and substantial professional development opportunities.

The Administrative and IT Assistant position is covered under the terms of a collective bargaining agreement with the Minnesota Newspaper & Communication Guild, TNG-CWA Local 37002.

Position is open until filled, with a priority deadline of October 12th, 2026. To be included in the application, be prepared to upload (in Word or PDF format):

1. Resume
2. Letter of interest
3. A Diversity, Equity, and Inclusion Statement (up to ~ 800 words or 1 page) which describes your experiences, personal commitment, and/or values related to advancing diversity, equity, and inclusion.
4. Three professional references (list relationship to you, email address, and phone numbers). References will not be contacted unless you are a finalist.

ACLU of Minnesota is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, and record of arrest or conviction.

The ACLU of Minnesota employs affirmative action strategies in its recruitment and employment efforts to ensure that persons with disabilities have full employment opportunities in all positions. We encourage applicants with disabilities who may need accommodation in the application process to contact support@aclu-mn.org.